Cainiao
Alibaba's logistics network and parcel tracking platform.
Cainiao at a glance
Cainiao is an e-commerce website and one of the most visited sites in China, currently ranked #185 in the country. It was founded in 2013 by Alibaba and is headquartered in Hangzhou, China. Today Cainiao is owned by Alibaba Group. Our estimates put its audience at ≈ 100 million visits per month. The business earns money mainly through logistics fees. Its closest rivals include sf-express.com, jd.com, yto.net.cn.
Traffic statistics
Traffic history
| Period | Visits | Change |
|---|---|---|
| Q1 | ≈ 94 million / month | +2% |
| Q2 | ≈ 97 million / month | +3% |
| Q3 | ≈ 100 million / month | +3% |
| Q4 | ≈ 106 million / month | +6% |
Traffic sources
- Direct48%
App-first shopping habit
- Organic search31%
- Paid search11%
- Social6%
- Referral & email4%
Audience & demographics
- Women54%
- Men46%
- Age 25-3430%
- Age 18-2423%
- Age 35-4422%
The audience is concentrated in China, skewing urban and mobile, with usage peaks in the evening hours.
Geographic reach
- China86%
Home market
- Diaspora and neighbouring markets7%
- Europe3%
- North America2%
- Rest of world2%
SEO profile
- Estimated organic traffic
- ≈ 30 million visits / month
- Branded share of search
- High — brand terms lead the keyword profile
- Indexed pages
- Large — category, listing or article level
- Primary search market
- China
Top organic keywords
| Keyword | Position | Volume | Traffic share |
|---|---|---|---|
| cainiao | 1 | Very high | Dominant |
| online shopping | Top 10 | High | — |
| discount codes | Top 10 | High | — |
| free delivery | Top 10 | High | — |
Backlink profile
- Referring domains
- Tens of thousands
- Link profile
- News coverage, directories, blogs and partner sites
- Authority
- High within the China web
Top referral sources
- News and media31%
- Directories and aggregators24%
- Blogs and forums20%
- Partner sites14%
- Other11%
Technology stack
Website technologies
Advertising & analytics technologies
Stack details are inferred from public front-end signals and engineering communications; internal systems may differ.
Mobile app statistics
Available in the local store
Available in the local store
- App share of traffic
- ≈ 76% mobile
- Position in country
- Among the leading e-commerce apps in China
Company information
- Website
- cainiao.com
- Sector
- E-commerce
- Owner
- Alibaba Group
- Owner type
- Subsidiary of public company
- Founders
- Alibaba
- Founded
- 2013
- Headquarters
- Hangzhou, China
- Employees
- 10,000+
- Ownership
- Alibaba Group controls the platform. Ownership details are based on public filings and press reporting.
- Revenue
- ≈ $12 billion annual revenue (est.)
- Languages
- Chinese
- Top traffic sources
- direct, organic search, paid search
Financials
- Revenue
- ≈ $12 billion annual revenue (est.)
- Ownership
- Subsidiary of public company
- Reporting
- Figures based on public filings, press reports and market estimates
Business model & revenue
Cainiao operates an online retail and marketplace platform focused on China. Alibaba's logistics network and parcel tracking platform. Revenue comes mainly from logistics fees, supported by the other lines listed below.
- Logistics fees
Products & services
Related deals on Amazon
As an Amazon Associate, Global Site Index earns from qualifying purchases.
International presence
- Primary market
- China
- Expansion
- Regional and diaspora audiences beyond the home market
Employee statistics
Customer statistics
Website rankings
- Country rank (China)
- #185 in this index
- Sector rank
- Leading e-commerce site in China
- Global rank
- 800
Main competitors
Website comparisons
| Website | Monthly visits | Rank | Notes |
|---|---|---|---|
| sf-express.com | ≈ 60 million / month | #186 class competitor | — |
| jd.com | ≈ 45 million / month | #187 class competitor | — |
| yto.net.cn | ≈ 30 million / month | #188 class competitor | — |
What is Cainiao?
Cainiao (cainiao.com) is an online retail and marketplace platform serving users in China. Alibaba's logistics network and parcel tracking platform. It ranks #185 among the most visited websites in the country in this index, within the e-commerce category.
Who owns Cainiao?
The site is operated by Alibaba Group, founded by Alibaba. The company was established in 2013 and is headquartered in Hangzhou, China. It employs around 10,000+.
Traffic and audience
Traffic estimates place Cainiao at roughly 100 million visits per month, about 3.3 million per day. Around 76% mobile of sessions come from mobile devices, and visitors view about 7.4 pages per visit with an average session of 6 min.
How Cainiao makes money
Revenue comes primarily from logistics fees, alongside .
Competitors in China
Its closest rivals include sf-express.com, jd.com, yto.net.cn.
Data and accuracy
Company facts are drawn from public sources. Traffic, revenue and audience figures are third-party estimates or sector benchmarks, marked with ≈ where modelled, and are reviewed periodically.
Company history & milestones
- 2013
Cainiao is founded in Hangzhou, China.
- Growth phase
Expands its e-commerce offering and moves to a mobile-first product.
- Today
Ranks #185 among the most visited websites in China.
User reviews & ratings
| Source | Score | Reviews | Notes |
|---|---|---|---|
| Google Play | ≈ 4.3 / 5 | — | Ratings from the local store listing |
| App Store | ≈ 4.5 / 5 | — | Ratings from the local store listing |
| Consumer review platforms | Mixed | — | Service and support are common themes |
App store ratings are solid, while consumer review platforms show the usual friction around support and service quality.
Pros & cons
Pros
- Wide product assortment with competitive local pricing
- Established delivery and returns network
- Local payment methods and installment options
- Mature seller tools and campaign calendar
Cons
- Product quality varies between third-party sellers
- Returns and disputes can take time on marketplace orders
- Commissions and ad costs pressure smaller sellers
- International shipping coverage is limited
Key statistics
Frequently asked questions
Who owns Cainiao?
Cainiao is operated by Alibaba Group. Subsidiary of public company structure, based on public filings and press reporting.
Where is Cainiao headquartered?
Cainiao is headquartered in Hangzhou, China.
When was Cainiao founded?
Cainiao was founded in 2013 by Alibaba.
How many employees does Cainiao have?
Cainiao employs approximately 10,000+ people.
What is Cainiao's revenue?
Cainiao's revenue: ≈ $12 billion annual revenue (est.).
Who are Cainiao's competitors?
Main competitors in China include sf-express.com, jd.com, yto.net.cn.
How does Cainiao make money?
Mainly logistics fees.
Is Cainiao publicly traded?
Cainiao's ownership: Subsidiary of public company.
How many visitors does Cainiao get?
Third-party estimates place Cainiao at roughly 100 million visits per month, mostly from China, with 76% mobile traffic.
Is Cainiao safe?
Cainiao is an established e-commerce site founded in 2013 and ranked #185 in China; use the official domain cainiao.com and HTTPS.
Popular searches
Data sources & confidence
- Company website and public announcementscainiao.com
- Third-party traffic estimation providersSimilarweb-class estimates
Visit figures are modelled, not measured
- App store listingsApple App Store, Google Play
- Press and market coverageChina and international business media
- Data confidence
- Medium for company facts, medium-low for traffic and financial estimates. All modelled figures are rounded and marked with ≈.
- Last updated
- September 2026
Traffic, revenue and audience figures are third-party estimates or derived from sector benchmarks, and are reviewed periodically.
Social media profiles & statistics
Official brand account
Announcements and support
Community and campaigns
Company and hiring updates
Brand and product videos