Government#6 in Bosnia and Herzegovina

Indirect Taxation Authority

VAT, customs and excise e-services for businesses.

uino.gov.ba ↗Updated September 2026

Indirect Taxation Authority at a glance

Indirect Taxation Authority is a government website and one of the most visited sites in Bosnia and Herzegovina, currently ranked #6 in the country. It was founded in 2004 and is headquartered in Banja Luka, Bosnia and Herzegovina. Today Indirect Taxation Authority is owned by Government of Bosnia and Herzegovina. Our estimates put its audience at ≈ 3 million visits per month. The business earns money mainly through not advertising funded — public service portal. Its closest rivals include fzs.ba, pufbih.ba.

Traffic statistics

≈ 3 million
Monthly visits
≈ 0.7 million
Weekly visits
≈ 0.1 million
Daily visits
≈ 1.3 million / month
Unique visitors
#6 in Bosnia and Herzegovina
Country rank
≈ 4.6
Pages / visit
≈ 6 min
Avg. visit
≈ 43%
Bounce rate
≈ 69% mobile
Mobile traffic
≈ 1
Visits per second
#6
Rank inside country list

Traffic history

PeriodVisitsChange
Q1≈ 2.8 million / month+2%
Q2≈ 2.9 million / month+3%
Q3≈ 3 million / month+3%
Q4≈ 3.2 million / month+6%

Traffic sources

  • Direct49%
  • Organic search40%
  • Referral7%
  • Social3%
  • Email1%

Audience & demographics

  • Men51%
  • Women49%
  • Age 25-3427%
  • Age 35-4426%
  • Age 45-5423%

The audience is concentrated in Bosnia and Herzegovina, skewing urban and mobile, with usage peaks in the evening hours.

Geographic reach

  • Bosnia and Herzegovina94%

    Home market

  • Diaspora and neighbouring markets3%
  • Europe1%
  • North America1%
  • Rest of world1%

SEO profile

Estimated organic traffic
≈ 0.9 million visits / month
Branded share of search
High — brand terms lead the keyword profile
Indexed pages
Large — category, listing or article level
Primary search market
Bosnia and Herzegovina

Top organic keywords

KeywordPositionVolumeTraffic share
indirect taxation authority1Very highDominant
official applicationTop 10High—
tax paymentTop 10High—
id documentTop 10High—

Top referral sources

  • News and media31%
  • Directories and aggregators24%
  • Blogs and forums20%
  • Partner sites14%
  • Other11%

Technology stack

Website technologies

Accessible HTML front endIdentity verification servicePostgreSQLHardened WAF

Advertising & analytics technologies

First-party analytics only

Stack details are inferred from public front-end signals and engineering communications; internal systems may differ.

Social media profiles & statistics

Instagram

Official brand account

X (Twitter)

Announcements and support

Facebook

Community and campaigns

LinkedIn

Company and hiring updates

YouTube

Brand and product videos

Strongest channel
Instagram and X for brand reach
Content mix
Campaigns, product updates, customer support

Mobile app statistics

iOS — App Store

Available in the local store

Android — Google Play

Available in the local store

App share of traffic
≈ 69% mobile
Position in country
Among the leading government apps in Bosnia and Herzegovina

Company information

Website
uino.gov.ba
Sector
Government
Owner
Government of Bosnia and Herzegovina
Owner type
Government agency
Founded
2004
Headquarters
Banja Luka, Bosnia and Herzegovina
Ownership
Government of Bosnia and Herzegovina controls the platform. Ownership details are based on public filings and press reporting.
Languages
Bosnian, Croatian, Serbian
Top traffic sources
direct, organic search, referral

Financials

Revenue
Not publicly disclosed
Ownership
Government agency
Reporting
Figures based on public filings, press reports and market estimates

Business model & revenue

Indirect Taxation Authority operates an official government service portal focused on Bosnia and Herzegovina. VAT, customs and excise e-services for businesses. Revenue comes mainly from not advertising funded — public service portal, supported by the other lines listed below.

  • Not advertising funded — public service portal

International presence

Primary market
Bosnia and Herzegovina
Expansion
Regional and diaspora audiences beyond the home market

Customer statistics

≈ 1.3 million / month
Monthly reach
≈ 4.6 pages per visit, ≈ 6 min average session
Engagement

Website rankings

Country rank (Bosnia and Herzegovina)
#6 in this index
Sector rank
Leading government site in Bosnia and Herzegovina

Main competitors

fzs.bapufbih.ba

Website comparisons

WebsiteMonthly visitsRankNotes
fzs.ba≈ 1.8 million / month#7 class competitor—
pufbih.ba≈ 1.3 million / month#8 class competitor—

What is Indirect Taxation Authority?

Indirect Taxation Authority (uino.gov.ba) is an official government service portal serving users in Bosnia and Herzegovina. VAT, customs and excise e-services for businesses. It ranks #6 among the most visited websites in the country in this index, within the government category.

Who owns Indirect Taxation Authority?

The site is operated by Government of Bosnia and Herzegovina. The company was established in 2004 and is headquartered in Banja Luka, Bosnia and Herzegovina.

Traffic and audience

Traffic estimates place Indirect Taxation Authority at roughly 3 million visits per month, about 0.1 million per day. Around 69% mobile of sessions come from mobile devices, and visitors view about 4.6 pages per visit with an average session of 6 min.

How Indirect Taxation Authority makes money

Revenue comes primarily from not advertising funded — public service portal, alongside .

Competitors in Bosnia and Herzegovina

Its closest rivals include fzs.ba, pufbih.ba.

Data and accuracy

Company facts are drawn from public sources. Traffic, revenue and audience figures are third-party estimates or sector benchmarks, marked with ≈ where modelled, and are reviewed periodically.

Company history & milestones

  1. 2004

    Indirect Taxation Authority is founded in Banja Luka, Bosnia and Herzegovina.

  2. Growth phase

    Expands its government offering and moves to a mobile-first product.

  3. Today

    Ranks #6 among the most visited websites in Bosnia and Herzegovina.

User reviews & ratings

SourceScoreReviewsNotes
Google Play≈ 4.3 / 5—Ratings from the local store listing
App Store≈ 4.5 / 5—Ratings from the local store listing
Consumer review platformsMixed—Service and support are common themes

App store ratings are solid, while consumer review platforms show the usual friction around support and service quality.

Pros & cons

Pros

  • Official source for public services and documents
  • Digital identity login replaces office visits
  • No advertising or tracking clutter
  • Accessible design requirements

Cons

  • Navigation across departments is confusing
  • Peak-time queues and downtime
  • Some services still require paper steps
  • Support channels are limited

Key statistics

Founded2004
HeadquartersBanja Luka, Bosnia and Herzegovina
Monthly visits≈ 3 million
Country rank#6 in Bosnia and Herzegovina
SectorGovernment
Primary marketBosnia and Herzegovina
Founded2004
Monthly visits≈ 3 million

Frequently asked questions

Who owns Indirect Taxation Authority?

Indirect Taxation Authority is operated by Government of Bosnia and Herzegovina. Government agency structure, based on public filings and press reporting.

Where is Indirect Taxation Authority headquartered?

Indirect Taxation Authority is headquartered in Banja Luka, Bosnia and Herzegovina.

When was Indirect Taxation Authority founded?

Indirect Taxation Authority was founded in 2004.

What is Indirect Taxation Authority's revenue?

Indirect Taxation Authority does not publish standalone revenue; income comes from not advertising funded — public service portal.

Who are Indirect Taxation Authority's competitors?

Main competitors in Bosnia and Herzegovina include fzs.ba, pufbih.ba.

How does Indirect Taxation Authority make money?

Mainly not advertising funded — public service portal.

Is Indirect Taxation Authority publicly traded?

Indirect Taxation Authority's ownership: Government agency.

How many visitors does Indirect Taxation Authority get?

Third-party estimates place Indirect Taxation Authority at roughly 3 million visits per month, mostly from Bosnia and Herzegovina, with 69% mobile traffic.

Is Indirect Taxation Authority safe?

Indirect Taxation Authority is an established government site founded in 2004 and ranked #6 in Bosnia and Herzegovina; use the official domain uino.gov.ba and HTTPS.

Popular searches

indirect taxation authorityindirect taxation authority loginindirect taxation authority appwho owns indirect taxation authorityis indirect taxation authority safe

Data sources & confidence

  • Company website and public announcements
    uino.gov.ba
  • Third-party traffic estimation providers
    Similarweb-class estimates

    Visit figures are modelled, not measured

  • App store listings
    Apple App Store, Google Play
  • Press and market coverage
    Bosnia and Herzegovina and international business media
Data confidence
Medium for company facts, medium-low for traffic and financial estimates. All modelled figures are rounded and marked with ≈.
Last updated
September 2026

Traffic, revenue and audience figures are third-party estimates or derived from sector benchmarks, and are reviewed periodically.

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