Citilink
The site of Garuda Indonesia's low-cost airline subsidiary.
Citilink at a glance
Citilink is a travel website and one of the most visited sites in Indonesia, currently ranked #175 in the country. It was founded in 2001 by Garuda Indonesia and is headquartered in Jakarta, Indonesia. Today Citilink is owned by Garuda Indonesia. Our estimates put its audience at ≈ 6 million visits per month. The business earns money mainly through passenger fares, ancillary fees. Its closest rivals include lionair.co.id, garuda-indonesia.com, airasia.com.
Traffic statistics
Traffic history
| Period | Visits | Change |
|---|---|---|
| Q1 | ≈ 5.6 million / month | +2% |
| Q2 | ≈ 5.8 million / month | +3% |
| Q3 | ≈ 6 million / month | +3% |
| Q4 | ≈ 6.4 million / month | +6% |
Traffic sources
- Direct43%
- Organic search32%
- Paid search16%
- Metasearch referral6%
- Social3%
Audience & demographics
- Men52%
- Women48%
- Age 25-3431%
- Age 35-4426%
- Age 45-5420%
The audience is concentrated in Indonesia, skewing urban and mobile, with usage peaks in the evening hours.
Geographic reach
- Indonesia86%
Home market
- Diaspora and neighbouring markets7%
- Europe3%
- North America2%
- Rest of world2%
SEO profile
- Estimated organic traffic
- ≈ 1.8 million visits / month
- Branded share of search
- High — brand terms lead the keyword profile
- Indexed pages
- Large — category, listing or article level
- Primary search market
- Indonesia
Top organic keywords
| Keyword | Position | Volume | Traffic share |
|---|---|---|---|
| citilink | 1 | Very high | Dominant |
| cheap flights | Top 10 | High | — |
| hotel booking | Top 10 | High | — |
| train tickets | Top 10 | High | — |
Backlink profile
- Referring domains
- Tens of thousands
- Link profile
- News coverage, directories, blogs and partner sites
- Authority
- High within the Indonesia web
Top referral sources
- News and media31%
- Directories and aggregators24%
- Blogs and forums20%
- Partner sites14%
- Other11%
Technology stack
Website technologies
Advertising & analytics technologies
Stack details are inferred from public front-end signals and engineering communications; internal systems may differ.
Mobile app statistics
Available in the local store
Available in the local store
- App share of traffic
- ≈ 71% mobile
- Position in country
- Among the leading travel apps in Indonesia
Company information
- Website
- citilink.co.id
- Sector
- Travel
- Owner
- Garuda Indonesia
- Owner type
- Subsidiary of state-owned company
- Founders
- Garuda Indonesia
- Founded
- 2001
- Headquarters
- Jakarta, Indonesia
- Employees
- 2,000+
- Ownership
- Garuda Indonesia controls the platform. Ownership details are based on public filings and press reporting.
- Revenue
- ≈ $500 million annual revenue (est.)
- Languages
- Indonesian
- Top traffic sources
- direct, organic search, paid search
Financials
- Revenue
- ≈ $500 million annual revenue (est.)
- Ownership
- Subsidiary of state-owned company
- Reporting
- Figures based on public filings, press reports and market estimates
Business model & revenue
Citilink operates a travel booking platform focused on Indonesia. The site of Garuda Indonesia's low-cost airline subsidiary. Revenue comes mainly from passenger fares, supported by the other lines listed below.
- Passenger fares
- Ancillary fees
Products & services
International presence
- Primary market
- Indonesia
- Expansion
- Regional and diaspora audiences beyond the home market
Employee statistics
Customer statistics
Website rankings
- Country rank (Indonesia)
- #175 in this index
- Sector rank
- Leading travel site in Indonesia
- Global rank
- 8000
Main competitors
Website comparisons
| Website | Monthly visits | Rank | Notes |
|---|---|---|---|
| lionair.co.id | ≈ 3.6 million / month | #176 class competitor | — |
| garuda-indonesia.com | ≈ 2.7 million / month | #177 class competitor | — |
| airasia.com | ≈ 1.8 million / month | #178 class competitor | — |
What is Citilink?
Citilink (citilink.co.id) is a travel booking platform serving users in Indonesia. The site of Garuda Indonesia's low-cost airline subsidiary. It ranks #175 among the most visited websites in the country in this index, within the travel category.
Who owns Citilink?
The site is operated by Garuda Indonesia, founded by Garuda Indonesia. The company was established in 2001 and is headquartered in Jakarta, Indonesia. It employs around 2,000+.
Traffic and audience
Traffic estimates place Citilink at roughly 6 million visits per month, about 0.2 million per day. Around 71% mobile of sessions come from mobile devices, and visitors view about 7.8 pages per visit with an average session of 7 min.
How Citilink makes money
Revenue comes primarily from passenger fares, alongside ancillary fees.
Competitors in Indonesia
Its closest rivals include lionair.co.id, garuda-indonesia.com, airasia.com.
Data and accuracy
Company facts are drawn from public sources. Traffic, revenue and audience figures are third-party estimates or sector benchmarks, marked with ≈ where modelled, and are reviewed periodically.
Company history & milestones
- 2001
Citilink is founded in Jakarta, Indonesia.
- Growth phase
Expands its travel offering and moves to a mobile-first product.
- Today
Ranks #175 among the most visited websites in Indonesia.
User reviews & ratings
| Source | Score | Reviews | Notes |
|---|---|---|---|
| Google Play | ≈ 4.3 / 5 | — | Ratings from the local store listing |
| App Store | ≈ 4.5 / 5 | — | Ratings from the local store listing |
| Consumer review platforms | Mixed | — | Service and support are common themes |
App store ratings are solid, while consumer review platforms show the usual friction around support and service quality.
Pros & cons
Pros
- Broad inventory of routes, hotels or tickets
- Transparent price comparison across dates
- Local payment and installment support
- Mobile check-in and booking management
Cons
- Prices fluctuate quickly during peak seasons
- Change and cancellation rules are restrictive
- Add-on fees appear late in the funnel
- Support pressure during disruptions
Key statistics
Frequently asked questions
Who owns Citilink?
Citilink is operated by Garuda Indonesia. Subsidiary of state-owned company structure, based on public filings and press reporting.
Where is Citilink headquartered?
Citilink is headquartered in Jakarta, Indonesia.
When was Citilink founded?
Citilink was founded in 2001 by Garuda Indonesia.
How many employees does Citilink have?
Citilink employs approximately 2,000+ people.
What is Citilink's revenue?
Citilink's revenue: ≈ $500 million annual revenue (est.).
Who are Citilink's competitors?
Main competitors in Indonesia include lionair.co.id, garuda-indonesia.com, airasia.com.
How does Citilink make money?
Mainly passenger fares, ancillary fees.
Is Citilink publicly traded?
Citilink's ownership: Subsidiary of state-owned company.
How many visitors does Citilink get?
Third-party estimates place Citilink at roughly 6 million visits per month, mostly from Indonesia, with 71% mobile traffic.
Is Citilink safe?
Citilink is an established travel site founded in 2001 and ranked #175 in Indonesia; use the official domain citilink.co.id and HTTPS.
Popular searches
Data sources & confidence
- Company website and public announcementscitilink.co.id
- Third-party traffic estimation providersSimilarweb-class estimates
Visit figures are modelled, not measured
- App store listingsApple App Store, Google Play
- Press and market coverageIndonesia and international business media
- Data confidence
- Medium for company facts, medium-low for traffic and financial estimates. All modelled figures are rounded and marked with ≈.
- Last updated
- September 2026
Traffic, revenue and audience figures are third-party estimates or derived from sector benchmarks, and are reviewed periodically.
Social media profiles & statistics
Official brand account
Announcements and support
Community and campaigns
Company and hiring updates
Brand and product videos