JR East
The site of East Japan Railway Company with timetables, Shinkansen reservations and the JR East app.
JR East at a glance
JR East is a travel website and one of the most visited sites in Japan, currently ranked #86 in the country. It was founded in 1987 by Privatisation of Japanese National Railways and is headquartered in Tokyo, Japan. Today JR East is owned by East Japan Railway Company. Our estimates put its audience at ≈ 60 million visits per month. The business earns money mainly through ticket sales, retail, real estate. Its closest rivals include jr-central.co.jp, navitime.co.jp, jorudan.co.jp.
Traffic statistics
Traffic history
| Period | Visits | Change |
|---|---|---|
| Q1 | ≈ 56.4 million / month | +2% |
| Q2 | ≈ 58.2 million / month | +3% |
| Q3 | ≈ 60 million / month | +3% |
| Q4 | ≈ 63.6 million / month | +6% |
Traffic sources
- Direct43%
- Organic search32%
- Paid search16%
- Metasearch referral6%
- Social3%
Audience & demographics
- Men52%
- Women48%
- Age 25-3431%
- Age 35-4426%
- Age 45-5420%
The audience is concentrated in Japan, skewing urban and mobile, with usage peaks in the evening hours.
Geographic reach
- Japan86%
Home market
- Diaspora and neighbouring markets7%
- Europe3%
- North America2%
- Rest of world2%
SEO profile
- Estimated organic traffic
- ≈ 18 million visits / month
- Branded share of search
- High — brand terms lead the keyword profile
- Indexed pages
- Large — category, listing or article level
- Primary search market
- Japan
Top organic keywords
| Keyword | Position | Volume | Traffic share |
|---|---|---|---|
| jr east | 1 | Very high | Dominant |
| cheap flights | Top 10 | High | — |
| hotel booking | Top 10 | High | — |
| train tickets | Top 10 | High | — |
Backlink profile
- Referring domains
- Tens of thousands
- Link profile
- News coverage, directories, blogs and partner sites
- Authority
- High within the Japan web
Top referral sources
- News and media31%
- Directories and aggregators24%
- Blogs and forums20%
- Partner sites14%
- Other11%
Technology stack
Website technologies
Advertising & analytics technologies
Stack details are inferred from public front-end signals and engineering communications; internal systems may differ.
Mobile app statistics
Available in the local store
Available in the local store
- App share of traffic
- ≈ 71% mobile
- Position in country
- Among the leading travel apps in Japan
Company information
- Website
- jreast.co.jp
- Sector
- Travel
- Owner
- East Japan Railway Company
- Owner type
- Public company
- Founders
- Privatisation of Japanese National Railways
- Founded
- 1987
- Headquarters
- Tokyo, Japan
- Employees
- 65,000+
- Ownership
- East Japan Railway Company controls the platform. Ownership details are based on public filings and press reporting.
- Revenue
- ≈ $20 billion annual revenue (est.)
- Languages
- Japanese, English
- Top traffic sources
- direct, organic search, paid search
Financials
- Revenue
- ≈ $20 billion annual revenue (est.)
- Ownership
- Public company
- Reporting
- Figures based on public filings, press reports and market estimates
Business model & revenue
JR East operates a travel booking platform focused on Japan. The site of East Japan Railway Company with timetables, Shinkansen reservations and the JR East app. Revenue comes mainly from ticket sales, supported by the other lines listed below.
- Ticket sales
- Retail
- Real estate
Products & services
International presence
- Primary market
- Japan
- Expansion
- Regional and diaspora audiences beyond the home market
Employee statistics
Customer statistics
Website rankings
- Country rank (Japan)
- #86 in this index
- Sector rank
- Leading travel site in Japan
- Global rank
- 1500
Main competitors
Website comparisons
| Website | Monthly visits | Rank | Notes |
|---|---|---|---|
| jr-central.co.jp | ≈ 36 million / month | #87 class competitor | — |
| navitime.co.jp | ≈ 27 million / month | #88 class competitor | — |
| jorudan.co.jp | ≈ 18 million / month | #89 class competitor | — |
What is JR East?
JR East (jreast.co.jp) is a travel booking platform serving users in Japan. The site of East Japan Railway Company with timetables, Shinkansen reservations and the JR East app. It ranks #86 among the most visited websites in the country in this index, within the travel category.
Who owns JR East?
The site is operated by East Japan Railway Company, founded by Privatisation of Japanese National Railways. The company was established in 1987 and is headquartered in Tokyo, Japan. It employs around 65,000+.
Traffic and audience
Traffic estimates place JR East at roughly 60 million visits per month, about 2 million per day. Around 71% mobile of sessions come from mobile devices, and visitors view about 7.8 pages per visit with an average session of 7 min.
How JR East makes money
Revenue comes primarily from ticket sales, alongside retail, real estate.
Competitors in Japan
Its closest rivals include jr-central.co.jp, navitime.co.jp, jorudan.co.jp.
Data and accuracy
Company facts are drawn from public sources. Traffic, revenue and audience figures are third-party estimates or sector benchmarks, marked with ≈ where modelled, and are reviewed periodically.
Company history & milestones
- 1987
JR East is founded in Tokyo, Japan.
- Growth phase
Expands its travel offering and moves to a mobile-first product.
- Today
Ranks #86 among the most visited websites in Japan.
User reviews & ratings
| Source | Score | Reviews | Notes |
|---|---|---|---|
| Google Play | ≈ 4.3 / 5 | — | Ratings from the local store listing |
| App Store | ≈ 4.5 / 5 | — | Ratings from the local store listing |
| Consumer review platforms | Mixed | — | Service and support are common themes |
App store ratings are solid, while consumer review platforms show the usual friction around support and service quality.
Pros & cons
Pros
- Broad inventory of routes, hotels or tickets
- Transparent price comparison across dates
- Local payment and installment support
- Mobile check-in and booking management
Cons
- Prices fluctuate quickly during peak seasons
- Change and cancellation rules are restrictive
- Add-on fees appear late in the funnel
- Support pressure during disruptions
Key statistics
Frequently asked questions
Who owns JR East?
JR East is operated by East Japan Railway Company. Public company structure, based on public filings and press reporting.
Where is JR East headquartered?
JR East is headquartered in Tokyo, Japan.
When was JR East founded?
JR East was founded in 1987 by Privatisation of Japanese National Railways.
How many employees does JR East have?
JR East employs approximately 65,000+ people.
What is JR East's revenue?
JR East's revenue: ≈ $20 billion annual revenue (est.).
Who are JR East's competitors?
Main competitors in Japan include jr-central.co.jp, navitime.co.jp, jorudan.co.jp.
How does JR East make money?
Mainly ticket sales, retail, real estate.
Is JR East publicly traded?
JR East's ownership: Public company.
How many visitors does JR East get?
Third-party estimates place JR East at roughly 60 million visits per month, mostly from Japan, with 71% mobile traffic.
Is JR East safe?
JR East is an established travel site founded in 1987 and ranked #86 in Japan; use the official domain jreast.co.jp and HTTPS.
Popular searches
Data sources & confidence
- Company website and public announcementsjreast.co.jp
- Third-party traffic estimation providersSimilarweb-class estimates
Visit figures are modelled, not measured
- App store listingsApple App Store, Google Play
- Press and market coverageJapan and international business media
- Data confidence
- Medium for company facts, medium-low for traffic and financial estimates. All modelled figures are rounded and marked with ≈.
- Last updated
- September 2026
Traffic, revenue and audience figures are third-party estimates or derived from sector benchmarks, and are reviewed periodically.
Social media profiles & statistics
Official brand account
Announcements and support
Community and campaigns
Company and hiring updates
Brand and product videos