John Lewis
The online store of the employee-owned UK department store retailer.
John Lewis at a glance
John Lewis is an e-commerce website and one of the most visited sites in United Kingdom, currently ranked #150 in the country. It was founded in 1864 by John Lewis and is headquartered in London, UK. Today John Lewis is owned by John Lewis Partnership. Our estimates put its audience at ≈ 60 million visits per month. The business earns money mainly through product sales, services. Its closest rivals include marksandspencer.com, argos.co.uk, next.co.uk.
Traffic statistics
Traffic history
| Period | Visits | Change |
|---|---|---|
| Q1 | ≈ 56.4 million / month | +2% |
| Q2 | ≈ 58.2 million / month | +3% |
| Q3 | ≈ 60 million / month | +3% |
| Q4 | ≈ 63.6 million / month | +6% |
Traffic sources
- Direct48%
App-first shopping habit
- Organic search31%
- Paid search11%
- Social6%
- Referral & email4%
Audience & demographics
- Women54%
- Men46%
- Age 25-3430%
- Age 18-2423%
- Age 35-4422%
The audience is concentrated in United Kingdom, skewing urban and mobile, with usage peaks in the evening hours.
Geographic reach
- United Kingdom86%
Home market
- Diaspora and neighbouring markets7%
- Europe3%
- North America2%
- Rest of world2%
SEO profile
- Estimated organic traffic
- ≈ 18 million visits / month
- Branded share of search
- High — brand terms lead the keyword profile
- Indexed pages
- Large — category, listing or article level
- Primary search market
- United Kingdom
Top organic keywords
| Keyword | Position | Volume | Traffic share |
|---|---|---|---|
| john lewis | 1 | Very high | Dominant |
| online shopping | Top 10 | High | — |
| discount codes | Top 10 | High | — |
| free delivery | Top 10 | High | — |
Backlink profile
- Referring domains
- Tens of thousands
- Link profile
- News coverage, directories, blogs and partner sites
- Authority
- High within the United Kingdom web
Top referral sources
- News and media31%
- Directories and aggregators24%
- Blogs and forums20%
- Partner sites14%
- Other11%
Technology stack
Website technologies
Advertising & analytics technologies
Stack details are inferred from public front-end signals and engineering communications; internal systems may differ.
Mobile app statistics
Available in the local store
Available in the local store
- App share of traffic
- ≈ 76% mobile
- Position in country
- Among the leading e-commerce apps in United Kingdom
Company information
- Website
- johnlewis.com
- Sector
- E-commerce
- Owner
- John Lewis Partnership
- Owner type
- Employee-owned
- Founders
- John Lewis
- Founded
- 1864
- Headquarters
- London, UK
- Employees
- 70,000+
- Ownership
- John Lewis Partnership controls the platform. Ownership details are based on public filings and press reporting.
- Revenue
- ≈ $6 billion annual revenue (est.)
- Languages
- English
- Top traffic sources
- direct, organic search, paid search
Financials
- Revenue
- ≈ $6 billion annual revenue (est.)
- Ownership
- Employee-owned
- Reporting
- Figures based on public filings, press reports and market estimates
Business model & revenue
John Lewis operates an online retail and marketplace platform focused on United Kingdom. The online store of the employee-owned UK department store retailer. Revenue comes mainly from product sales, supported by the other lines listed below.
- Product sales
- Services
Products & services
Related deals on Amazon
As an Amazon Associate, Global Site Index earns from qualifying purchases.
International presence
- Primary market
- United Kingdom
- Expansion
- Regional and diaspora audiences beyond the home market
Employee statistics
Customer statistics
Website rankings
- Country rank (United Kingdom)
- #150 in this index
- Sector rank
- Leading e-commerce site in United Kingdom
- Global rank
- 1500
Main competitors
Website comparisons
| Website | Monthly visits | Rank | Notes |
|---|---|---|---|
| marksandspencer.com | ≈ 36 million / month | #151 class competitor | — |
| argos.co.uk | ≈ 27 million / month | #152 class competitor | — |
| next.co.uk | ≈ 18 million / month | #153 class competitor | — |
What is John Lewis?
John Lewis (johnlewis.com) is an online retail and marketplace platform serving users in United Kingdom. The online store of the employee-owned UK department store retailer. It ranks #150 among the most visited websites in the country in this index, within the e-commerce category.
Who owns John Lewis?
The site is operated by John Lewis Partnership, founded by John Lewis. The company was established in 1864 and is headquartered in London, UK. It employs around 70,000+.
Traffic and audience
Traffic estimates place John Lewis at roughly 60 million visits per month, about 2 million per day. Around 76% mobile of sessions come from mobile devices, and visitors view about 7.4 pages per visit with an average session of 6 min.
How John Lewis makes money
Revenue comes primarily from product sales, alongside services.
Competitors in United Kingdom
Its closest rivals include marksandspencer.com, argos.co.uk, next.co.uk.
Data and accuracy
Company facts are drawn from public sources. Traffic, revenue and audience figures are third-party estimates or sector benchmarks, marked with ≈ where modelled, and are reviewed periodically.
Company history & milestones
- 1864
John Lewis is founded in London, UK.
- Growth phase
Expands its e-commerce offering and moves to a mobile-first product.
- Today
Ranks #150 among the most visited websites in United Kingdom.
User reviews & ratings
| Source | Score | Reviews | Notes |
|---|---|---|---|
| Google Play | ≈ 4.3 / 5 | — | Ratings from the local store listing |
| App Store | ≈ 4.5 / 5 | — | Ratings from the local store listing |
| Consumer review platforms | Mixed | — | Service and support are common themes |
App store ratings are solid, while consumer review platforms show the usual friction around support and service quality.
Pros & cons
Pros
- Wide product assortment with competitive local pricing
- Established delivery and returns network
- Local payment methods and installment options
- Mature seller tools and campaign calendar
Cons
- Product quality varies between third-party sellers
- Returns and disputes can take time on marketplace orders
- Commissions and ad costs pressure smaller sellers
- International shipping coverage is limited
Key statistics
Frequently asked questions
Who owns John Lewis?
John Lewis is operated by John Lewis Partnership. Employee-owned structure, based on public filings and press reporting.
Where is John Lewis headquartered?
John Lewis is headquartered in London, UK.
When was John Lewis founded?
John Lewis was founded in 1864 by John Lewis.
How many employees does John Lewis have?
John Lewis employs approximately 70,000+ people.
What is John Lewis's revenue?
John Lewis's revenue: ≈ $6 billion annual revenue (est.).
Who are John Lewis's competitors?
Main competitors in United Kingdom include marksandspencer.com, argos.co.uk, next.co.uk.
How does John Lewis make money?
Mainly product sales, services.
Is John Lewis publicly traded?
No — John Lewis is not listed as an independent public company; it is operated by John Lewis Partnership.
How many visitors does John Lewis get?
Third-party estimates place John Lewis at roughly 60 million visits per month, mostly from United Kingdom, with 76% mobile traffic.
Is John Lewis safe?
John Lewis is an established e-commerce site founded in 1864 and ranked #150 in United Kingdom; use the official domain johnlewis.com and HTTPS.
Popular searches
Data sources & confidence
- Company website and public announcementsjohnlewis.com
- Third-party traffic estimation providersSimilarweb-class estimates
Visit figures are modelled, not measured
- App store listingsApple App Store, Google Play
- Press and market coverageUnited Kingdom and international business media
- Data confidence
- Medium for company facts, medium-low for traffic and financial estimates. All modelled figures are rounded and marked with ≈.
- Last updated
- September 2026
Traffic, revenue and audience figures are third-party estimates or derived from sector benchmarks, and are reviewed periodically.
Social media profiles & statistics
Official brand account
Announcements and support
Community and campaigns
Company and hiring updates
Brand and product videos